Privacy Policy

Introduction

Our Privacy Policy explains what we do with your personal data, whether we are helping you find a job, continuing a relationship, providing you a service, receiving a service, using your data to ask for your assistance in relation to one of our candidates, or you are visiting our website. It explains how we collect and process your personal data, and how, in doing so, we comply with our legal obligations to you.

It is important to remember that the law changes and evolves and we may need to amend this Privacy Policy from time to time. Please just visit this page if you want to stay up to date.

If you should have any questions in relation to our privacy policy; the person responsible for your personal data is; HR Manager who can be contacted on 044-2433 6070.

Please be aware that we operate under the name Trans GNX HR Solutions Pvt. Ltd. (Corporate Identity Number or CIN: U74999TN2017PTC117274 ) and throughout will be referred to as Trans GNX or Trans Gnx.

Our “Keep it Simple” Section

What personal data do we collect?

  • Candidate Data: In order to provide employment opportunities to you we need to process certain information. We only ask for details that help us help you, such as your name, address, telephone number, education details, employment history, emergency contacts, immigration status, financial information (if you are temping with us), and relevant tax information such as NI numbers (and of course you may choose to share other relevant information with us). Where appropriate and in accordance with local laws, we may also collect information related to your health, diversity information or details of any criminal convictions.
  • Client Data: If you are a client of ours it’s our job to find the right candidate for your business! To do this we need to collect certain information about you, or individuals at your organisation, in the course of providing you our service such as: finding candidates who are the right fit for you or your organisation; and/or notifying you of content published by Trans GNX which is likely to be relevant and useful to you.
  • Supplier Data: We don’t need a lot of data from our suppliers, but we do need some to ensure we can pay our bills. We need things like contact details so we can communicate with you. We also need other information such as bank details so that we can pay for the services you provide.
  • Individuals whose data we received from staff and candidates – such as emergency contact details and reference requests: As part of our service to provide candidates with employment opportunities we need to ensure this is done safely and securely – to do this we need some basic background information. We only ask for the most basic contact details, so that we can get in touch with you either for a reference or because you’ve been listed as an emergency contact for one of our staff members of candidates.
  • Website Users: Rest assured that we only collect a very limited amount of data from our website users. This is in the main to monitor how many “hits” we get to our site and includes information such as how someone uses our website, the frequency with which someone accesses our website and what time our website is proving most popular.

It’s important at this point to remember that some elements of the personal data we collect from you is required to enable us to fulfill our contractual duties i.e. candidates’ ID numbers are required for payroll purposes. Other items may simply be needed to ensure that our relationship can run smoothly.

As part of our work finding services it is important to remember at certain points we will need to share certain details about you to fulfill our service. Should you decline to provide us with such data, we may not be able to provide you with our services or, in some cases, may not be able to continue with our relationship.

How do we collect personal data?

  • Candidate Data: There are two main ways in which we collect your personal data:
    • Directly from you; and
    • From third parties.
  • Client Data: There are two main ways in which we collect your personal data:
    • Directly from you; and
    • From third parties (e.g. our candidates) and from other sources (e.g. social media).
  • Supplier Data: We collect your personal data during the course of our work with you.
  • Individuals whose data we received from staff and candidates – such as emergency contact details and reference requests: Your contact details are collected when a staff member or candidate puts your name down as their emergency contact or where a candidate gives them to us in order for you to serve as a referee.
  • Website Users: Data on visitors to our website is collected automatically via cookies, in line with cookie settings in your browser.

How do we use personal data?

  • Candidate Data: Our role is to find you find employment so the main reason for using your personal data is to help you find your ideal role! The more we understand about you, your skill set and your ambitions, the more targeted we can tailor our service. Also, certain types of data are required in accordance with the law i.e. if we are pay rolling a temporary worker we need to report to concerned authority that we are taking tax deductions etc. We may also use your personal data for things like marketing, profiling and diversity monitoring. If it’s appropriate in these instances we will seek your consent to undertake some of these activities.
  • Client Data: Presumably you are using our services to find that special candidate that will fit right into your team! To achieve this we need certain details to ensure that the contractual arrangements between us can be implemented and so that our relationship runs smoothly. As with candidates, the more we understand about you, your requirements and your companies ethos, the more targeted we can tailor our service.
  • Supplier Data: Limiting ourselves to very specific data on suppliers we still need certain personal data are to ensure that the contractual arrangements between us can properly be implemented so that our relationship runs smoothly (and to comply with legal requirements).
  • Individuals whose data we received from staff and candidates – such as emergency contact details and reference requests: In the process of offering our services it is vital we are able to verify their details and qualifications given to us so we can match the ideal candidate with prospective employers. For this a referees’ personal data is used to contact them to secure this information. Also, we use the personal details of emergency contacts in the case of an accident or emergency.
  • Website Users: We use your data to monitor the performance of our website and to receive applications to suitable opportunities.
  • Please note that communications to and from Trans GNX staff including emails may be reviewed as part of internal or external investigations or litigation.

Who do we share personal data with?

  • Candidate Data: Our main function is to share your information with prospective employers to increase the chances of securing the job you seek. Unless you say otherwise, we may also need to share your information with associated third parties such as our clients , service providers to get your details across to them for review. Also, if you are looking to temp through us we are required by law to collect pensions past a qualifying period and from then would be required to share your data with our nominated pension’s provider.
  • Client Data: If you want that special candidate we are going to have to share some details on who you are and what the job is all about! For this reason we share your data to make sure we can provide you with a suitable pool of candidates. Unless you say otherwise, we may share your information with any of our group companies and associated third parties such as our service providers to help us meet these aims.
  • Supplier Data: Unless you specify otherwise, we may share your information with associated third parties such as our service providers and organisations to whom we provide services.
  • Individuals whose data we received from staff and candidates – such as emergency contact details and reference requests: Unless you say otherwise, we may share your information with associated third parties such as our service providers and organisations to whom we provide services.

How do we safeguard your personal data?

  • Trans GNX is committed to protecting your personal data. That’s why we have such things as this privacy policy to make things clear and transparent. We have yet to suffer a single data breach and have processes in place to prevent unauthorized access to, and misuse of, your personal data.

How long do we keep your personal data for?

  • Unless we are required by law to preserve your data (i.e. because of payroll and tax records etc.) if we have not had any meaningful contact with you (or, where appropriate, the company you are working for or with) for a period of six years, we will delete your personal data from our system.

What are your rights

  • We may hold your personal data, but you still have rights in relation to it. To get in touch about these, please contact us on 044-2433 6070 and ask to speak to our HR Manager.. We will aim to deal with your request without unnecessary delay. It is worth noting that we may be required to keep a record of your contact to help us resolve your request.
  • Right to object: We will be using your data because it necessary for our legitimate interests to do so (and we feel it offers no detrimental effect for you), however if you do not agree, you have the right to object. Our aim is then to respond to your objection within 30 days (however, this may have to be extended in certain cases).
  • Right to withdraw consent: If we have acquired your consent to process your data (for example, on formal registration at our offices), you have the right to withdraw your consent at any time.
  • Data Subject Access Requests (DSAR): We want to be as transparent as possible and at any time you have the right to ask us to confirm the information we hold about you. It’s your data so you may ask us to modify, update or delete such information. If we receive such a request we will action in one of the following ways;
    • we will usually ask you to verify who you are (to ensure it is you we are speaking to), or ask for further information about your request; and
    • where we are legally required to do so, we may decline your request, but we will explain the reasons why we are doing so.
  • Right to erasure: You also have the right to request erasure from our systems. If we received such a request we will respond within 30 days (however, this may have to be extended in certain cases) and will only be unable to process such a request if certain conditions apply. If we do agree, your data will be deleted but we will generally assume that you would prefer us to keep a note of your name on a list of individuals who do not want to be contacted to minimize the chances of one of our staff contacting you in the future (otherwise we would have no reminder that you did not want to be contacted!). If you object to this you are free to say so but please be aware that we might inadvertently contact you again as we would have no record of your previous requests.
  • Right of data portability: Although more applicable to banks or telephony providers; your do have the right to transfer your data from us to another company. We will do our best to help with this and will transfer your data to you by providing electronic copies of CV’s etc. we have on our system. 

Who is responsible for processing your personal data on our website?

  • You will be pleased to hear we, Trans GNX, controls the processing of your personal data on our website.

How do we collect personal data?

  • Candidate Data: is collected in three primary ways:
    • Personal data that you give to us;
    • Personal data that we receive from other sources; and
    • Personal data that we collect automatically.
  • Personal data you give to us
    • We need to know certain information about you in order to provide our service. This enables us to provide you with relevant opportunities and hopefully should save you time in not having to trawl through opportunities that are not relevant
    • There are various ways you can share your data with us. These may include;
      • Applying via our website or by an application form, as part of registering at our offices;
      • Handing in a hard copy CV at our office, a recruitment event, or job fair;
      • Emailing your CV to a Trans GNX consultant or being interviewed by them;
      • Applying for jobs through a job board, which then forwards you to our website; or
      • Entering our website through a social media channel such as Facebook or Twitter.
  • Personal data we receive from other sources
    • We may also receive personal data about you from other sources. Depending on the circumstance these may include personal data received in the following situations:
      • Your referees may disclose personal information about you;
      • Our clients may share personal information about you with us;
      • We may obtain information about you from searching for potential candidates from third party sources, such as job sites;
      • When you ‘like’ our page on Facebook or ‘follow’ us on Twitter we will receive your personal information from those sites; and
      • If you were referred to us by a 3rd party, they may share personal information about you with us.
  • Personal data we collect automatically
    • To the extent that you access our website or read or click on an email from us we may also collect your data automatically or through you providing it to us. 
  • Client Data: We collect client personal data in three ways:
    • Personal data that we receive directly from you;
    • Personal data that we receive from other sources; and
    • Personal data that we collect automatically.
  • Personal data that we receive directly from you
    • Hopefully we both share the same goal – to make sure that you have the best possible team within your organisation! We mainly receive data from you in two ways:
      • Where you contact us, usually by phone or email; and/or
      • Where we contact you, either by phone or email.
  • Personal data we receive from other sources
    • Where appropriate and in accordance local laws and requirements, we may seek more information about you or your colleagues from other sources including:
      • From other limited sources and third parties (for example from our candidates to the extent that they provide us with your details to act as a referee for them).
  • Personal data we collect via our website
    • To the extent that you access our website or read or click on an email from us we may also collect your data automatically or through you providing it to us.
  • Website Users: When you visit our website there is certain information that we may automatically collect, whether or not you decide to use us. This includes your IP address, the date and the times and frequency with which you access the website and the way you browse its content. We collect your data automatically via cookies, in line with cookie settings in your browser.

How do we use your personal data?

Right, having now obtained the data about you what then are we doing with it? Well, we use your data in a number of ways;

  • Candidate Data: We mostly use Candidate data in four ways:
    • Our Recruitment Activities;
    • For Marketing Purposes; and
    • Where needed, to help us to establish, exercise or defend legal claims.
  • Recruitment Activities
    • For an employment agency our main area of work is recruitment – specifically connecting the right candidate with the right job. We’ve included below various ways in which we may use your personal data for this purpose, however recruitment is quite a fluid activity so please bear in mind this list is not exhaustive;
      • Sourcing your data from you and sources such as LinkedIn;
      • Storing of your personal details so we can contact you;
      • By providing you with our services to facilitate the recruitment process;
      • Comparing data about you against vacancies which we consider to be suitable;
      • Sending your information to clients to access your eligibility for a job;
      • Carrying out our legal and compliance obligations arising from any contracts entered into between us;
      • Carrying out our obligations arising from any contracts entered into between Trans GNX and third parties in relation to your recruitment;
      • Facilitating our payroll and invoicing processes;
      • Requesting customer satisfaction surveys;
      • Verifying details you have provided to us, using third party resources (such as skills tests), or to request information (such as references, qualifications and where applicable any criminal convictions;
      • Complying with our legal obligations in connection with the detection of crime or the collection of taxes; and
      • Processing your data to enable us to send you targeted, relevant marketing materials or other communications which we think are likely to be of interest to you.
  • Marketing Activities
    • We are in the business of communication and as such we may periodically send you information that we think you may find interesting. In particular, we may wish to use your data for the purposes listed below, however please note that this list is not exhaustive. To:
      • market our full range of recruitment services (permanent, temporary, contract) to you;
      • send you details of reports, promotions, offers, networking and client events, and general information about the industry sectors which we think might be of interest to you;
      • display promotional excerpts from your details on Trans GNX website as a success story (only where we obtained your consent).
    • In some scenarios we may need your consent for some aspects of these activities which are not covered by our legitimate interests (in particular, the collection of data via cookies, and the delivery of direct marketing to you through digital channels) and, depending on the situation, we’ll ask for this via an opt-in or soft-opt-in (explained below).
    • Soft opt-in consent is a type of consent which applies where you have previously engaged with us (for example by previously submitting a job to us), and we are marketing our services. Under ‘soft opt-in’ consent, we will take your consent as given unless you choose to opt out. We find for most people this is very beneficial as we can do things like suggest jobs that may be suitable to you alongside the specific one you applied for. This is a real benefit as it significantly increasing the likelihood of us finding you your ideal role.
    • Although we try our hardest to get things right most of the time, we’re not perfect and we want to be clear that even though you may have opted out from our marketing communications it is possible that your details may be recaptured through public sources in an unconnected campaign. We always try to ensure this doesn’t happen, but if it does, we apologize. In this circumstance just please opt out again (unsubscribe). 
  • Equal opportunities monitoring and other sensitive personal data
    • Trans GNX are committed to ensuring that our processes are aligned to both privacy and our approach to equal opportunities. Some of the data we may collect comes under the umbrella of “diversity information”. This could be information about your ethnic background, gender, disability, age, religion or other similar beliefs, and/or social-economic background. Where appropriate we use this information (on an anonymised basis) to monitor our compliance with our equal opportunities policy. We may also disclose this (again, anonymised) data to clients where this is contractually required or the client specifically requests such information to enable them to comply with their own processes.
    • This information is called ‘sensitive’ personal information and comes under slightly stricter data protection rules. If we therefore ask to obtain this information from you we will require your explicit consent before we can use it. This is done by asking for a clearly written “opt-in” telling us that you agree to us collecting and using this information.
    • We may collect other sensitive personal data about you, such as criminal convictions if this is appropriate and is required for a role that you are interested in applying for. We will never do this without your consent.
  • To help us to establish, exercise or defend legal claims
    • Although we will do everything to avoid the requirement for a legal claim we do acknowledge that In unusual circumstances, we may use your personal data to help us to establish, exercise or defend a legal claim.
  • Client Data: We use client information for:
    • Our Recruitment Activities;
    • For Marketing Purposes; and
    • Where needed, to help us to establish, exercise or defend legal claims.
    • Here are some more details about each:
      • Recruitment Activities
        • For an employment agency our main area of work is recruitment – specifically connecting the right candidate with your opportunity. We’ve included below various ways in which we may use your personal data for this purpose, however recruitment is quite a fluid activity so please bear in mind this list is not exhaustive;
          • Storing your details on our company database so that we can contact you;
          • Keeping records of any conversations and meetings, so that we tailor our services to you;
          • Requesting customer satisfaction surveys; and
          • Processing your data for the purpose of targeted marketing campaigns for locally available talent.
        • We may use your personal data for these purposes if we deem this to be necessary for our legitimate interests. 
  • Marketing Activities
    • Subject to laws and requirements, we will not, as a matter of course, seek your consent when sending marketing materials such as our Jobs Outlook or Availability Updates to a business postal or email address.
    • To help us to establish, exercise or defend legal claims
      • Although we will do everything to avoid the requirement for a legal claim we do acknowledge that In unusual circumstances, we may use your personal data to help us to establish, exercise or defend a legal claim.
  • Supplier Data:
    • We know, we know, you are busy and don’t want us contacting you all the time. For this reason we will only use your information:
      • To store (and update when necessary) your details on our database, so that we can contact you in relation to our agreements;
      • To offer services to you or to obtain support and services from you;
      • To perform certain legal obligations;
      • To help us to target appropriate marketing campaigns; and
      • In more unusual circumstances, to help us to establish, exercise or defend legal claims.
    • We may use your personal data for these purposes if we deem this to be necessary for our legitimate interests. 
    • Subject to laws and requirements, we will not, as a matter of course, seek your consent when sending marketing materials such as our Jobs Outlook or Availability Updates to a business postal or email address.
  • Individuals whose data we received from staff and candidates – such as emergency contact details and reference requests:
    • We only use the information that candidates gives us about you for the following purposes:
      • If you are named as an emergency contact, we will contact you in the event of an accident or emergency affecting them; or
      • If you were named as a referee, we will contact you in order to complete the reference request process. This is an important check in our candidate quality assurance process, and could be the difference between the individual getting a job or not.
      • If you were named as a referee, we may sometimes use your details to contact you in relation to recruitment activities in general in which case we will use your data for the same purposes for which we use the data of clients. 
    • We may use your personal data for these purposes if we deem this to be necessary for our legitimate interests. 
    • Subject to laws and requirements, we will not, as a matter of course, seek your consent when sending marketing materials such as our Jobs Outlook or Availability Updates to a business postal or email address.
  • Website Users: We use your data to help us monitor the effectiveness and traffic to our website. 

Who do we share your personal data with?

  • Where required and in accordance with the law and requirements, we may share your personal data, in various ways and for various reasons, with the following categories of people:
    • Individuals and organisations whom hold information related to your reference or application form (such as current, past employers, educators and examining bodies and employment and recruitment agencies);
    • Tax, audit, or other authorities, when we believe in good faith that the law or other regulation requires us to share this data (for example, because of a request by a tax authority or in connection with any anticipated litigation);
    • Third party service providers who perform functions on our behalf (including external consultants, business associates and professional advisers such as lawyers, auditors and accountants, technical support functions and IT consultants carrying out testing and development work on our business technology systems);
    • Third party outsourced IT and document storage providers where we have an appropriate processing agreement (or similar protections) in place;
    • Marketing technology platforms and suppliers;
    • In the case of candidates: potential employers and other recruitment agencies/organisations to increase your chances of finding employment;
    • In the case of candidates: third party partners, job boards and job aggregators where we consider this will improve the chances of finding you the right job;
    • In the case of candidates: as part of our clients’ programmes;
    • In the case of candidates and our candidates’ and prospective members of staff’s referees: third parties who we have retained to provide services such as reference, qualification and criminal convictions checks, to the extent that these checks are appropriate and in accordance with local laws.

How do we safeguard your personal data?

  • We are committed to taking all reasonable and appropriate steps to protect the personal information that we hold from misuse, loss, or unauthorised access. We do this by having in place a range of appropriate technical and organisational measures. These include measures to deal with any suspected data breach.
  • If you suspect any misuse or loss of or unauthorized access to your personal information please let us know immediately by contacting our HR Manager, on 044-24336070.

How long do we keep personal data for?

  • Unless we are required by law to preserve your data (i.e. because of payroll and tax records etc.) if we have not had any meaningful contact with you (or, where appropriate, the company you are working for or with) for a period of six years, we will delete your personal data from our system.
  • “Meaningful contact” to us means, for example communication between us (either verbal or written), or where you are engaging with our services.

How can you access, amend or take back the personal data that you have given to us?

  • To get in touch about these rights, please contact HR Manager on 044-2433 6070. We will seek to deal with your request within one month (subject to any extensions to which we are lawfully entitled). Please note that we may keep a record of your communications to help us resolve any issues which you raise.
  • Right to object: this right enables you to object to us processing your personal data where we do so for one of the following four reasons: (i) our legitimate interests; (ii) to enable us to perform a task in the public interest or exercise official authority; (iii) to send you direct marketing materials; and (iv) for scientific, historical, research, or statistical purposes.
  • The “legitimate interests” and “direct marketing” categories above are the ones most likely to apply to our Website Users, Candidates, Clients and Suppliers. If your objection relates to us processing your personal data because we deem it necessary for your legitimate interests, we must act on your objection by ceasing the activity in question unless:
    • we can show that we have compelling legitimate grounds for processing which overrides your interests; or
    • we are processing your data for the establishment, exercise or defence of a legal claim.
  • If your objection relates to direct marketing, we must act on your objection by ceasing this activity. 
  • Right to withdraw consent: Where we have obtained your consent to process your personal data for certain activities (for example, on formal registration in our offices) you may withdraw this consent at any time and we will cease to carry out the activity that you previously consented to unless there is an alternative reason to justify our continued processing of your data for this purpose in which case we will inform you of this condition.
  • Data Subject Access Requests (DSAR): You may ask us to confirm what information we hold about you at any time, and request us to modify, update or delete such information. In this instance we may ask you to verify your identity and for more information about your request. If we provide you with access to the information we hold about you, we will not charge you for this unless your request is “manifestly unfounded or excessive” i.e. you request the same action several times. Where we are legally permitted to do so, we may refuse your request. If we refuse your request we will always tell you the reasons for doing so.
  • Right to erasure: You have the right to request that we delete your personal data in certain circumstances. Normally, the information must meet one of the following criteria:
    • the data are no longer necessary for the purpose for which we originally collected and/or processed them;
    • where previously given, you have withdrawn your consent to us processing your data, and there is no other valid reason for us to continue processing;
    • the data has been processed unlawfully  
    • it is necessary for the data to be erased in order for us to comply with our legal obligations as a data controller; or
    • if we process the data because we believe it necessary to do so for our legitimate interests, you object to the processing and we are unable to demonstrate overriding legitimate grounds for our continued processing.
    • We would only be entitled to refuse to comply with your request for one of the following reasons:
      • to exercise the right of freedom of expression and information;
      • to comply with legal obligations or for the performance of a public interest task or exercise of official authority;
      • for public health reasons in the public interest;
      • for archival, research or statistical purposes; or
      • to exercise or defend a legal claim.
    • When complying with a valid request for the erasure of data we will take all reasonably practicable steps to delete the relevant data.
  • Right to restrict processing: You have the right to request that we restrict our processing of your personal data in certain circumstances. This means that we can only continue to store your data and will not be able to carry out any further processing activities with it until either: (i) one of the circumstances listed below is resolved; (ii) you consent; or (iii) further processing is necessary for either the establishment, exercise or defence of legal claims, the protection of the rights of another individual.
    • The circumstances in which you are entitled to request that we restrict the processing of your personal data are:
      • where you dispute the accuracy of the personal data that we are processing about you. In this case, our processing of your personal data will be restricted for the period during which the accuracy of the data is verified;
      • where you object to our processing of your personal data for our legitimate interests. Here, you can request that the data be restricted while we verify our grounds for processing your personal data;
      • where our processing of your data is unlawful, but you would prefer us to restrict our processing of it rather than erasing it; and
      • where we have no further need to process your personal data but you require the data to establish, exercise, or defend legal claims.
    • If we have shared your personal data with third parties, we will notify them about the restricted processing unless this is impossible or involves disproportionate effort. We will, of course, notify you before lifting any restriction on processing your personal data.
  • Right to rectification: You also have the right to request that we rectify any inaccurate or incomplete personal data that we hold about you. If we have shared this personal data with third parties, we will notify them about the rectification unless this is impossible or involves disproportionate effort. Where appropriate, we will also tell you which third parties we have disclosed the inaccurate or incomplete personal data to. Where we think that it is reasonable for us not to comply with your request, we will explain our reasons for this decision.
  • Right of data portability: If you wish, you have the right to transfer your personal data between data controllers. In effect, this means that you are able to transfer your Trans GNX details to another provider. To allow you to do so, we will provide you directly with your data.
  • Right to lodge a complaint with a supervisory authority: You also have the right to lodge a complaint with your local supervisory authority.
    • If you would like to exercise any of these rights, or withdraw your consent to the processing of your personal data (where consent is our legal basis for processing your personal data), please contact HR Manager on 044-2433 6070. Please note that we may keep a record of your communications to help us resolve any issues which you raise.
    • It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during the period for which we hold your data.

Who is responsible for processing your personal data on our website?

  • The person responsible for your personal data is; HR Manager.
  • If you have any comments or suggestions concerning this Privacy Policy please contact HR Manager on 044-2433 6070

Consent

  • In certain circumstances, we are required to obtain your consent to the processing of your personal data in relation to certain activities. Depending on exactly what we are doing with your information, this consent will be opt-in consent or soft opt-in consent.
  • Consent is “any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.” In plain language, this means that:
    • you have to give us your consent freely, without us putting you under any type of pressure;
    • you have to know what you are consenting to – so we’ll make sure we give you enough information;
    • you should have control over which processing activities you consent to and which you don’t. We provide these finer controls within our privacy preference centre; and
    • you need to take positive and affirmative action in giving us your consent – we’re likely to provide a tick box for you to check so that this requirement is met in a clear and unambiguous fashion.
  • We will keep records of the consents that you have given in this way.
  • We have already mentioned that, in some cases, we will be able to rely on soft opt-in consent. We are allowed to market products or services to you which are related to the recruitment services we provide as long as you do not actively opt-out from these communications.
  • As we have mentioned, you have the right to withdraw your consent to these activities. You can do so at any time by getting in touch with our HR Manager on 044-2433 6070.

Establishing, exercising or defending legal claims

  • Sometimes it may be necessary for us to process personal data and, where appropriate and in accordance with local laws and requirements, sensitive personal data in connection with exercising or defending legal claims. 
  • This may arise for example where we need to take legal advice in relation to legal proceedings or are required by law to preserve or disclose certain information as part of the legal process.

How to contact us

The person responsible for processing the personal data of Website Users is:

HR Manager – Tel: 044-2433 6070
Email: hr@transgnx.com 

Please feel free contacting us if any of the following is required:

  • to access, amend or take back the personal data that you have given to us;
  • if you suspect any misuse or loss of or unauthorised access to your personal information;
  • to withdraw your consent to the processing of your personal data (where consent is the legal basis on which we process your personal data);
  • with any comments or suggestions concerning this Privacy Policy

GLOSSARY

  • Candidates – includes applicants for all roles advertised or promoted by Trans GNX, including permanent, part-time and temporary positions and freelance roles with Trans GNX’s clients; as well as people who have supplied a speculative CV to us not in relation to a specific job. Individual contractors, freelance workers and employees of suppliers or other third parties put forward for roles with Trans GNX, clients as part of an offering or otherwise will be treated as candidates for the purposes of this Privacy Policy.
  • Clients – while it speaks for itself, this category covers our customers, clients, and others to whom Trans GNX provides services in the course of its business.
  • Delete – while we will endeavour to permanently erase your personal data once it reaches the end of its retention period or where we receive a valid request from you to do so, some of your data may still exist within our systems, for example if it is waiting to be overwritten. For our purposes, this data has been put beyond use, meaning that, while it still exists on an archive system, this cannot be readily accessed by any of our operational systems, processes or staff.
  • Service Provider (SP) programmes – clients’ outsourcing of the management of external staff (including freelance workers, independent contractors and temporary employees) to an external recruitment provider.
  • Other people whom Trans GNX may contact – these may include candidates’ and Trans GNX staff emergency contacts and referees. We will only contact them in appropriate circumstances.
  • Staff – includes employees and interns engaged directly in the business of Trans GNX (or who have accepted an offer to be engaged) as well as certain other workers engaged in the business of providing services to Trans GNX (even though they are not classed as employees). For these purposes we also include employees of Trans GNX who are engaged to work on clients’ premises under the terms of RPO or HRO agreements. To be clear, ‘Staff’ does not include individuals hired by Trans GNX for the purpose of being placed with clients outside of an RPO or HRO arrangement. These individuals are treated in the same way as Trans GNX Candidates and are covered by this Privacy Policy. Likewise, independent contractors and consultants performing services for Trans GNX fall within the definition of a ‘Supplier’ for the purposes of this Privacy Policy.
  • Suppliers – refers to partnerships and companies (including sole traders), and atypical workers such as independent contractors and freelance workers, who provide services to Trans GNX. In certain circumstances Trans GNX will sub-contract the services it provides to clients to third party suppliers who perform services on Trans GNX’s behalf. In this context, suppliers that are individual contractors, freelance workers, or employees of suppliers will be treated as candidates for data protection purposes. Please note that in this context, Trans GNX requires Suppliers to communicate the relevant parts of this Privacy Policy (namely the sections directed at Candidates) to their employees.
  • Website Users – any individual who accesses our website.

 

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